How HUMELIX LIMITED handles website, enquiry and contact information.
We may collect your name, phone number, WhatsApp number, email address, company name, service interest, project type, location, site address, enquiry message, preferred contact method, uploaded files, newsletter email address, review details and client job communication where you choose to provide them.
We use submitted information to respond to enquiries, assess service needs, prepare consultations or quotations, coordinate engineers or internal teams, manage client job communication, send requested updates, improve website content and maintain business records.
Where a job portal is activated, client messages, admin replies, files and job updates are stored against the relevant job record so communication remains documented during the work process. Admin names may be retained internally for accountability, while client-facing messages may display as Humelix Project Team.
If you subscribe to the newsletter, we use your email address to send resource updates, article notifications or related company information. You may unsubscribe using the unsubscribe link or by contacting Humelix.
Files uploaded through enquiry, article, job or communication features are used only for the purpose for which they were submitted, such as reviewing a site issue, documenting job progress, publishing approved content or supporting service delivery.
The website may use essential cookies for security, sessions and form protection. Analytics or visitor measurement may be used to understand website performance. Admin users may choose to enable browser notifications for operational alerts.
We do not sell personal information. Information may be shared only with authorised Humelix personnel, assigned engineers, support providers, hosting/email service providers or professional advisers where reasonably necessary for service delivery, website operation, security, compliance or dispute handling.
Humelix uses reasonable technical and organisational measures to protect submitted information. No internet system is completely risk-free, but access to admin and operational records is restricted by role and permission controls.
We keep information for as long as reasonably necessary for enquiries, service delivery, business administration, legal, safety, accounting or dispute-resolution purposes. Some operational records may be retained even after a request is completed.
You may contact Humelix to request access, correction, update or deletion of information where applicable. Some requests may be limited by operational, legal, safety, accounting or legitimate business requirements.
For privacy questions or data requests, contact HUMELIX LIMITED through the Contact page or by using the company email address published on this website.
For privacy, terms, cookie or accessibility questions, contact the Humelix team through the enquiry page.
